>> all right, good afternoon, every one, thank you for your patience, welcome to the san francisco housing authority commission meeting for special commission meeting for today, monday, april first. can we call roll please. >> clerk: president joaquin torres. >> present. >> commissioner lindo. >> present. >> commissioner kim. >> present. >> commissioner pikes. >> present. >> [reading ramaytush ohlone

acknowledgment] >> thank you, president. item number 4 is general public comment. nor part of the agenda is--commissioner staff to be aware of that is not appropriate for commissioners not properly set in a properly noticed agenda. please send your communication via email. we did have one speaker card filled out if you would like to come up to the stand.

you'll have two minutes for general public comment. >> today i stand in support of board----as the secretary of tenants association, i've had the privilege of working closely with margo for the past ten months and i can attest to her role as president. margo has demonstrated exceptional leadership qualities and a strong sense of responsibility in her position. when she was appointed i had confidence that she resolve existing challenges. her proactive approach, within the board have been commendable. it is dis heartening to wit baseless accusations towards

margo, particularly bit surnt secretary of ccsd. criticizing somebody based on their appearance or personal preferences is not only unprofessional but also detrimental. margo has proven herself to be capable and dedicated leader. it is imperative that we set aside personal biases. margo leadership is crucial towards stirring towards a brighter future. and only serves to hinder our progress. i urge all members of the board to support president margo mcnolte and to rally behind her mission. margo's continued presidency is essential for the stability and growth of the sccsd.

in conclusion, i wholeheartedly endorse margo as president and i call upon the board members to unite. together we can overcome the challenges that lie ahead and create a stronger more harmonious community. >> thank you very much. we have additional written comment. >> speaker: thank you very much to the commissioners and board. i want to wish you a delayed easter, i always start things off with a little comedy, as i

believe jesus rose on sunday. a lot of people don't, but i say, you have risen today. just like jesus. so i just want to say, that easter is a great time to bring communities together. we are one of the best places in the universe, i have not been out there but just with the heart and spirit that you bring to san francisco all of you, we're really ahead of the game. and many of you may not know at this time, commissioners that the hard work of torres and many other city officials on the heritage center is opening back up. the heritage center is a place for all people to congregate with events, trainings, and supportive services towards entertainment in the arts,

history, all history. so i can look forward with the tenant association to have a conventional training twice a year there, so we can come up with workable solutions, access the facilities that most of us housing fought hard to get and bring in supportive services for all city services to this particular hub . it's a great adventure and great event. i look forward to partnering for all of us. thank you. >> thank you. >> we have one additional written speaker card, i'm sorry i cannot read the name but it's a tenant association for jfk, if you would like to come up.

>> speaker: good afternoon, every one, i'm native american indian for san francisco resident. but most important of all is that i appreciate being able to have this time to be able to explain to you, that i appreciate the fact that we can ask for the help that we need to have. we have not been able to express that as long as every one needs their language to be spoken to, or the culture

whatever, i myself am an american and would i just like to exercise the fact that as a citizen, of this nation, i would like to be able to ask for you to be able to teach me how to work with the system so that i can understand what you want from me. quit criticizing me and just teach me, that's what the problem is, we're unable to understand what you want us to do because we've never been taught. nobody has taken the time to say, if you do this and this and this, you will be able to do this and that. every one is saying, here, here is the paperwork and nobody is taking the time to explain it. i would appreciate that if you can take the time and teach us,

then we can do what you need us to do as the people. thank you. >> thank you very much. may we ask that the member of the housing staff, what yuz your name again? >> speaker: ellen helms but my indian name is c bear. >> clerk: we're going to ask a member of the staff to connect with you. >> speaker: thank you. >> you're very welcome. >> any additional public comment? this is item number 4? >> speaker: yes, hi, thank you so much. i'm stepping up as somebody who

is very tech savvy, i'm a ceo of a tech company here in san francisco i moved here before the pandemic starting the start up with my company and my mom became blind and disabled because she was not able to get in the hospital when they were turning people away and because of the medical system, she lost her site, directly due to the pandemic. if it was not with talking with people in the filmore center which is where i live. if it was not talking with c bear who i met when i was getting our nails down, i would have never have known how to get my mom set up as a ihs system which she desperately. and i am an nhis provider while

running my tech company and being solely responsible for my mother who is on social security, that's all she has. and her roommate who was on her lease, she had less than 30 days which is right now is 15 days to vacate the premise because her roommate had to go on to additional senior support. and navigating this, if it was not for c bear or other people that this hearing was available, is very difficult and i'm a very resourceful entrepreneur here in the city so. if i'm having trouble navigating it, i can only imagine being a senior and anybody who has any form of disabilities trying to navigate themselves and in a way that doesn't make them feel like sea

bear with paper worked being shoved in front of them and that's all they have. i'm asking for ways that we can get involved in the community. but also to make these emergency situations, livable and humane, the experience, the fear that my mom is right now, that she might be homeless in 15 days and as a daughter, i can't provide for her beyond that. nobody should have to go through this. >> thank you for coming today. it's a particular issue that you're facing, i want to get your information so we can triaage with the department. okay, great. >> speaker: thank you. >> thank you very much. is there any additional public comment?

then we can close general public comment, item number 5 is the president report. >> i want to wish everybody a happy ramadan or easter and other celebration that's people may be engaging. i want to thank my fellow commissioners for the in depth information and chair that both the vice president of the commission and myself were recently sworn? again for our newest terms. and we look forward to continuing our service. thank you again commissioner lindo for your continued service w.that h let's move on to the tenant's representative's report. >> hi good afternoon, can you hear me okay? >> yes. >> okay, great. i went ahead and took your

advise and brought my proposal to ccsd and to the members of the board, and it was not met with the joy that i anticipated but, you know, they don't want a boss, they want to change their behavior. i've also taken it to helen i'm her protege, she is my mentor and i adore her and she's had, it's almost like she's condoning the dysfunction and i'm not sure why. there is like objections that she has, is strangers coming into the building when a manager are not going to be becomed but i asked my manager and sometimes a third person is a good buffer. and she admitted the need that there is theft all the time. so i'm going to jum np and do a

synopsis to save you guys time. so next slide, please. oh wait, that's the wrong proposal bennett, did you put the wrong one up there? april fools. [laughter] >> very good. >> hard core, hard core. [laughter] >> that's the best one of the day. >> i thank you, i have not heard a good one in a while. >> okay, the resident counsel advisor which i call rca will play a crucial role. >> i want to paws --pause for a moment, bennett, it's okay to laugh. thank you very much. >> i sent him a couple of great ones. anyway, we wanted to be representative body for the

residents advocating for their rights and interests. next slide. the accomplishments that we plan to do is, the communication, we're going to have a membership selection, decision making, this is just an outline a page. so next slide. great? so, there is no accountability right now, they just fight through meetings, screaming at each other and helen hale came and moderated the last meeting and everybody was on their behavior and then she left, and within ten minutes, they were saying the "f" word to the members that brought their words. it's, i'm not sure how long they will put up with me being

a president i don't put up with that behavior. they're discouraged from working between meetings and there is no confidentiality. and we want to put an task force and we will answer to you and report to you monthly. and do full outside its of the tenant affiliation and also ccsd, they have not had anyone look at their books for ever and all of this money disappeared during covid. they were getting participation funds and now that is thes zero, we yauft want to have a audit and i know the sunshine committee is saying that we cannot ask for that. so i'll probably be at another

meeting. also conflicts resolutions, that's the big thing is that we want to come in and help. so on this board there is going to be mental peer counselor which is the need of mental health intention at the housing level is that's really what a lot of problem center around, is just the mental health. so we'll v we have two seats for mental health peer counselor and just so you know, i'm a certified peer counselor. next slide, we're going to minimize your work, because everything that gets thrown on her lap, helen she gets a lot thrown at hers so i thought she would welcome this. we would just clear action items and have sub committees, that's where i'm at. i want to uphold the principles and the ethics and the meeting

examples that you do here. if you recall, i was mrimenting you on the way you had your debate the other last month. how discussed your side and somebody else discussed theirs and you were open to listening like adults and functioning boards, i would like to uphold those standards also, so we can go to conferences when available and we can build our affiliates, i would like every rad building to be in on this. and also through insecurity and reduce public housing skig ma because it's, these people don't just go to these house to see die. they're seniors and disabled but the their life is not over, they can kbt, --contribute, we want to train them to be part of the community so we'll have training sessions. next slide, we want to bring them on board with the

websites, the people at ccsd, don't all use email so it's very difficult to communication. some of them want text. if we have a website through all the affiliates, the people that had a problem can even have a chat with that. and we can have the language representatives, hotline for them to call in when they have a problem or a concern and we can address it right there. i want to instill some gratitude, they're given these beautiful homes and they complain for no reason, instead of being grateful that they have a roof over their head and

being given all of these services, i want to instill gratitude. next slide, just talks about how we wrote and the co-chairs and distribute the responsibilities. and that's everything i just said and the next slide is, we expect everybody to be on time or face a fine, which because they're always late at ccsd and there is nothing that i can do about it. and that will take care of the website and translators, all

the office materials, transportation costs to all the building. there is four core chairs and we want to have a seat for each affiliate and seat for the two peer counselor and seats rotating for resident services and for management so. depending on the subject level or problems that the tenants are complaining about, we would offer the seats to the management companies and relevant services, so it could be like an open communication where it's not just us against them, that instead it would be like we're all trying to make everybody's life better for the common good. it's unit and community people. and i'll end on the partnership expectations, of just that you have to act with integrity,

don't insult people, wait your turn to talk. this may sound basic to you but these are things that are being overlooked at the ccsd level, and just having conflict resolution. and i'm going to end with having resumes attached to this shortly of the court chairs which are impressive. i also have signatures of support of five buildings. a lost these affiliates are not participation --participating they have actually dropped out and in final thoughts, i have this proposal. thank you. >> thank you very much. commissioners any questions?

>> thank you, how many people attend the meetings, how many people are on the advisory. >> four court chairs and 22 seats. >> 22 seats, so you have 22 different voices. >> the affiliates each having a voice and they represent the building. helen has always had a triad which is a all in conversation monthly and it's not happening at any of the buildings except mine. jut showing all the laws and i've been studying everything,

so i think that's it. >> thank you very much, any other questions from commissioners? what is the feedback from mayor office of house anding communication through helen hale? >> not that good. i don't understand this, and i tell this to her face i'm not talking about her behind her back, she is happy with dysfunction, she told me to slow down and wants to manage the dysfunction, i said what benefit can you have to have want them dysfunctional and i'm not getting an answer to that. >> all right, thank you very much. >> thank you, so use your power. >> thank you. >> we can open for public comment for item number 6.

>> speaker: again, thank you commissioners, basically, what we are trying to accomplish is, a better safe, clean and mental health is a very key component to this. in order to really get things moving, there has to be support from your organization. also, it wouldn't work without the mayor support, it just won't work. i'll give you a specific example from the merchants association that worked. but the leafeder ship has to come from the top down and the bottom up and then you meet in the middle. so in order to make this a more safe place, i want to tell you

about safe. everybody is walking about drugs in the tenderloin. we've had two people od, i don't want let me retract, two people died four months apart very young people in our building. what is going on? i think the reason why these things are happening is because the neglect of partnerships, if you expect rad to work, this way it will become dis toughensinger al, i support the speaker. you expect them to support to you, to report to hud to report to the state. support systems must be in place for them to be a legitimate recommendation with the proper order. soz that we're talking about

here. that's a big time responsibility for the senior disabled community in this city. and they need help especially when they go into the residential buildings and tell them what is going on. >> great, thank you. any other public comment on item number 6? we can close public comment, go to item number 7 for the chief executive officer report. >> speaker: good afternoon, commissioners. >> good afternoon. >> speaker: starting with my slides today, the first slide is our staffing slide, i don't

have any updates since last month. we still have two attempts as maintenance techs and we're actively trying to hire somebody. next slide please. >> can i ask, what is the impact of you not having the two individuals? >> we have two temps in place and they're the same temps, when i was here last month, one of them is the same and we picked up a second since then, and we worked directly under the office staff. so it's somewhat mitigated but it's not as good as if we had full-time staff there. >> okay, thank you. >> next slide is the work order slide, we had 140 work orders.

the work order that we did not was for a aoun turn and it was closed for about the 8th of march so it was for the vacant unit. in that 102 our emergency work orders, we opened and closed 5. the average number to complete a regular work order was one and the average hours to complete an emergency work order was ten hours. >> so on this slide, how do i read it, so i understand of course work orders open 55, close 55, so i understand that piece. but then you get to november, 185 open which two carries over to me, so then, so but then, january 0s out again, how do you do the carry over? >> so i'm glad, you brought that up. so up until december, the staff that was documenting this, did not understand that they needed

to collect the data from work orders closed from previous months. so you're right, there should be six work orders that were closed in january from february from november to december. so you may say a month where we closed more work orders than we opened to account for that discrepancy. did i make that clear. >> yes, so we don't see that, because in january and february, we're not seeing that, so you're thinking in later reports, we'll see that data show? >> yes, you see it in march. because we had the one tra that we closed in zeb. >> thank you. >> i was hoping you did not

catch that. thank you. >> i look forward to these reports, so i do look at them. >> absolutely, and i appreciate that, because i've been able to turn my staff to make sure that we're reporting correctly. you might also notice that we had many less work orders than we've had in quite a few months. and the reason is that we have a new person and we have the temps and there were multiple orders. i may be able to close but i might need to order a carpet that might take sometime to

replace. and instead of holding the whole order open by reporting each item individually, it's easier to track and make sure that we're not for getting anything. so because of the temp, maintenance staff and the reporting people,. >> oh because they were putting 4 on to 1? >> yes. >> okay. so is there any other questions on work orders? >> not right now. >> sir. next graph is the staff, we described the trend. this is occupancy report.

this month we have 1612 vacancies, and currently we have 6 units that we're looking for referrals for. we have 1 units that are being remodeled and in the 14 there are three units for security service sxz antion called urban start. >> last month, you were dealing with a did lemma of one tenant holding down four units. >> i tell you my manager went back and send me an email. we had two house holds that were holding two units.

the first household, >> four months later, we refuse today move back, we sent her to legal to deal. she then did a grievance against us. the appeal was heard and as part of the non binding agreement, she agreed to surrender one of the units by september 21st. so, that's the outcome so far, it's not complete because, the appeal is non binding. so hopefully she will move out out of the one unit that she

moved out into. >> which means she'll be back in her original unit? >> she will be back in one of them and i assume it's the first one. i actually don't know. often times we allow them to move back or keep the unit they move to, ever is easiest for them. we don't care which unit she takes, we need her to just be in one unit. the second household, that i was talking about, had a fire in her university in august 23 of last year. she moved to a second unit. on march 28th, she moved her stuff back to the original unit. that situation resolved itself but it took five months. but the house that lost a fire, lost a lot of possession sxz it

was traumatic and it was hard to get that household back to the unit. >> do you know the cause of the fire? >> i--no. i do but i don't have it right but i believe it was an electrical fire from her range or cooking fire from her range, i'm sorry, i don't remember exactly. >> thank you. >> you bet.

and then for off line, you included three for security and urban start. the remaining ones are off line for what purpose? >> i would generally character them as off line needing repairs outside of our ability to repair. to give you an example, a couple of units were underneath the grade and i believe the sewer lines had broken the contractors told us there would be thousands to repair. so what was the reason for the movement from 18 to 14? in september of 2023, you have

18 that are off line and then in february of this year, you have now 14. was the ability of those four units to come off line? and if you don't have the answers, that's fine. it's a larger question that i'll bring up to the housing authority as well. >> i don't have, some had to do with the capitol repairs, units pop in and out. >> i don't want to go into any vague area, what i think would be good is when we have something to discuss, sources of funding, purposes of sourcing of funding and repairs that focus on units, that's the best place to go and have that conversation. so thank you very much for just responses on this slide. >> i want to be clear, is there

an action item for me there? >> it would be wonderful to understand where that would be. >> for the vacant units. >> for the vacant units. >> may i answer that question now. >> give me just one second. and then what is the timeline for the remodeling for the 11 vacant units that are currently being worked on. >> thank you. >> and then, what is the manner in which the four units came off line? with what sorts of funding. >> okay. >> and what is the intent of the remaining off line currently. and what decision making has taken place around those units at that site?

and again what we discussed in the past, the work that's been done under emergency repairs for the mayor's housing and this forth trafrj that will be available. so we have a very clear sense of what is paying for what is the timeline in which those services are being provided and then actual lease ups. >> thanks. >> thank you. >> thank you, so we have done a wait list pool for the vacant apartments at plaza and housing authority is doing interviews. i believe we have sent two or three referrals for them to start processing. so our goal is to lease those

units up as possible. my personal goal is to have them all leased up by may. >> thank you. so just, i'll ask a follow-up question later, thank you, kendra. ?o. that is the end of john steward's slides unless there is more questions. >> was there one slide after this? >> what was this one. >> this is part two of the last slide. it just looks as move in and move out that is just the previous slide. as you see there is not much activity. as we do movement, kendra just discussed that would be in here. okay, great, thank you very much. >> excellent. thank you so much. >> and i believe we have camille from consulting for the

resident services update. >> good afternoon, commissioners. i'm camille, a service coordinator with at plaza east. >> and i'm a service coordinator. for the month of february services have successfully been able to assist property management. we were also able to host a coffee hour and bingo for six residents. we also hosted a valentine's day goodie bag for 25 residents and we have been providing weekly hot meals for 18 family on sites, we also were able to host a healing and wellness event for six residents in partnership with dph crisis

services as well as being able to partner with tenant association to provide lunch with their weekly senior programming that is held on tuesday at 1:00 p.m. right now, the influx of residents that we have is about 20 for each week. so, furthermore we were able to host a healing a wellness appreciation dinner in partnership with dph crisis for 28 residents. and i'll go ahead and pass it to shakwan for technology support. >> yes, we provided technology support in partnership with definite mission. we have three resident who are undergoing the program so to* where they're learning technology so they'll be able to get a refurbished computer after that. we held a advocate and

volunteers. assisted and schedule healing and wellness one on one for two resident. assisted property management with work orders and open meetings. we met with tenant association to plan for the month of march. and services over 100 residents during the month of february. we provided financial coaching and anger management and many more services. and that is pretty much the services report for february at plaza east. >> great, thank you. do you have any estimates of how many people are attending those tenant associations? >> so for the tenant association meetings right now, it's our president, and some of her representatives we have about 1, probably it's a meeting of probably with ourself and the tenant association about 6.

6 to 9 depending on who can make it. >> and you say the president, that is ms. martha hollins. >> yes. >> great. and then for the three individuals who are going to have their computers refurbished as part of the mission program, are those laptops or desk top. >> laptop or chrome book. >> any other questions for services? >> commissioners any additional questions? >> thank you very much. >> thank you. housing authority attorney for plaza authorization. >> good afternoon, commissioners, i am just presenting on the solicitations, the upcoming solicitations for plaza. so the first slide is the resident services report in red shows the changes from last month when i gave the report. so you'll see that the draft of

the rfp was sent on march 4th. we had originally projected the first but it went out on the fourth. we did receive feedback by the 14th and wif been incorporating the feedback and making sure the package is altogether just following the hud procurement rules so. we're expecting to publish the rfp services. i have april 5th, that's the end of the week but really we can publish it at any point, once all the paperwork is done. >> just, thank you, just going to the march 4th, send draft review in the printout that i have in front of me. it says send for review by mayor's housing due to two million dollars investment.

so rfp including, what type of solicitation? >> so that, that clarification was i guess just to explain why we, normally we don't run all of our rfps by the mayor's office of housing. that's an explanation, they are kicking an investment to this. >> so it's meant to identify mayor's office of housings investment of 2 million dollars. >> i'm sorry, that in, the two million dollars is to the capitol funds one, which is the next slide this. one is for their, we just wanted to draw in their expertise. all of our red sites have services provided and they're all provided through cd. so this would be the first time to my knowledge that we're procuring separately or on our

own, we wanted run by them to augment the current services onsite and to make sure that we were on the right track of what we were asking for. >> i'm sorry that i'm confused. they said solicitation of capitol improvements, is this to meant to say, solicitation for capitol improvement and services. >> it's the one that starts with services solicitation. am i in the wrong one? >> okay, but for this rfp for this competitive proposal, what are we rfping for? >> it's for the 1.2 for services, that's going to be the 400 k, 400,000 over three years. >> it would be wonderful in this presentation, to have it listed here so we can have a sense of what we're solis at

this --soliciting for another layer deeper would be helpful for us. >> okay. >> otherwise, i'm just looking on the previous size, otherwise i'm looking at competitive proposal but for what? it's unclear. and then justs we go to the next slide, it's clearer that this is a connected, is it separate? >> two separate ones. they're separate. >> are they going to be released at the same time? >> no. so in the next slide which should be about the invitation forbid, the ifb is how we're going to pro cure for the capitol improvement solicitation. that one is expected to go out next week. so, so services is this week, the ifb is next week. and that one we were sending for -- ~>> okay, i'm sorry, sorry to

jump ahead. i just want to get a sense of where we are. can we go back to the previous slide for services. all right, so there is been on going conversations with our partners in the city to which we're connected in much ways. specifically with the office of housing community development with our purpose around plaza east but also connected to other departments for a variety of services depending on what the question is or issue. but for this one we're talking about services. >> correct. >> so have we had any community conversations to determine what the language should be in this solicitation? meaning, is the tenant council and interested parties that are onsite aware that there is going to be a service solicitation taking place? >> i know that they are aware, i have not been a part of any conversations personally. but i do believe that a meeting

was had with residents services and representings of the housing authority just not myself. >> so just coming back to this, i thinking what would be helpful is, for the housing authority, and thank you for putting this together. we're getting there. is for, it looks like we're taking care of the city aspects component of developing a solicitation that is meant to address issues that we've been hearing about by being onsite more frequently as an authority and other partners. what it would be good to hear specifically, is concrete awareness that has been delivered by a date close to the service, the service rfp that will go out so that we know that our communications

are clearer and strong. the community knows what is going on in the ground. a question that i will have next month for john steward is what is the level of communication with residents holistically that are more engaged than, living onsite, raising families onsite. participating in events onsite, but those organizers and leader members how will they be aware of issues raised with us would be good to see here and hear the dais as well. thank you for that. and the reason i ask these questions, i want to make sure that there is a level of diligence and coordination within the organization and organized communication with engagement with those that we're seek to go serve in response to the issues that they have raised with us.

>> sure. >> thank you. >> no problem. so then, so then the next slide was for the ifb which i guess, we've covered here, so that is going to be next week, it's anticipated to go out next week. and then i added, the vendor instructions for so the housing authority we published our solicitations also all solicitations that we do for any procurement, not just the la mra* sa one through the housing choice marketplace. and so i did add the instructions in a slide and we've attached it in the agenda packet for anyone that would like to see it. if you have a business, so i just included the instructions on how a person would sign up. the exact length that it takes them to our actual page that

shows solicitation that's we're doing. sxl if a business signs up they're able to put their company, are you a minority vendor or women owned vendor, all of that sort of stuff it asked us and what sort of services they provide or commodities they provide. so that if we do any solicitation, they would get emails that they have a solicitation to bid. it's very important for anyone that wants to do any work with the authority to just be signed up in that site. we do also, for the larger solicitations we do publish in the paper as well. but, i would, i think that signing up ahead of time and just kind of being on the site is the best way for them to for anybody, any vendor to know when we have something that is going to be put out. >> speaking alongside, how would people who may be

eligible or believe themselves to be eligible and engaged with this opportunity, how will they know about this? >> we will be publishing this in the paper as well. typically in addition to, for anybody to apply at all, they're going to be signed up in the site. that's the official way to get all the solicitation packet. no one is allowed to apply for solicitation outside of the process. that's why i thought it would be good idea to have it as part of the poket. so hopefully they can get the information that way. also, i wouldn't mind if anybody wanted to email, me i can't. i can sented them the link to

sign up proper. properly. >> so how will they be managed onsite and bha forums will you use whether electronic or in-person? given the level of engagement. >> got it. so since we've already committed that we need to meet with specifically for this plaza solicitation that's we're going to meet with the residents prior to the solicitations going out. and what is the dollar amount? for the rfp and then for the ifb, what is the dollar amount that will be going out for ifb?

>> the services dollar amount is 1.2 million dollars and that's spread over three years, so it's 400,000 a year for three years. the ifb is total 7 million 500,000 from the capitol funds. and two is to come from the city. >> and is this both of the document that's are attached, i'm assuming that that dollar amount will be listed as well, correct? >> normally, this entire solicitation process has been a little bit different than we would do any procurement. we don't usually state how much we're willing to spend, because you're not. so we're not expect today reveal the cost estimate.

because of the nature and we had to ask, we asked for permission to do it through the board. sxl it was a little bit more public. but our solicitations do not state how much money we're willing to spend. >> i don't want to interfere with the rules, i just want to make sure that there is transparency and awareness, specifically in this body so we're aware of that what dollars from whom are going out on the street. >> thank you very much.

?fl we move to item. no additional comment for update. this will be represented in the corporation. >> good afternoon, for the report period for the accelerated properties. since our last meeting, we shared that that there was transition with our staff. i want to introduce our new staff that we have, have already pro cured and put in place. we have welcomed kerr rana which is on our front page of our presentation. has joined us as well. sxl sandra has over 20 years. so she just transitioned over

to these properties from another region for us. and our highlights, i certainly have been attending many of the cbo meetings because of the staff change. i want to make sure that there is good communication with the staff. sf some of that is we've been working on increased collaboration with the cbos we're housing has the authority has provide aid share file for us so that we can have collect ra tiff documents with the cbos in realtime.

there is been an increased communication with the cbos in those weekly meeting we're documenting and touching on things such as supporting individuals for reexamination, providing translation services, ledger review opportunities and helping to explain to the cbos as the reexample comes how do we communicate the changes in the household's income and affect on their ledgers.

the, abatements we have a couple of households with abatement concerns. filling the examinations that that has we're documenting much closer who we can freely speak to them with, et cetera. it's just a better marrying of their data and our data through this process.

and with that, we're sharing the number of meetings. we happened combining meetings, so i want to bring that to your attention. so there are fewer biweekly, meetings some of those have moved into monthly meeting such as sunnyvale meetings, so you will see some changes in the historic figures, so if you're looking at those meeting attendance and trends, i just wanted to explain that many of those meetings have been consolidated? we have entered into assistance with did did i link ens.

so we're working with the report and there is another share folders. it's our opportunity since we see them on a regular basis to either pay their rent or put in a work order or what not, to let them know, hey, do you realize, there is only one document that is needed. can we assist you in getting that? the cbos are assisting and getting that to try to ensure that the process support is holistic throughout the community and not just with one agency or another agency.

we've seen more and more households entering into those repayment agreements. and if i can go to our next slide. there is also been, a more positive approach for the interior conditions, we know what will follow. starting in june and july, we'll be housing quality inspection reports. so we have engaged in our

union inspections. sunny dale has completed all of their for the 100 percent of the occupied units in the month of march. and it goes, we start with, i want to explain a little bit the process for you. we start with sending notifications out to the residents. it's an opportunity for them to report or an opportunity to to be educated on what may cause a violation, maybe moving that bed in front of a window and now it's created an e gres or a gres process so. we let them know on a very succinct, these are the 12 top things that will cause to you fail an inspection.

so it allows us an tount report it in before we report it in. and we make note of any deficiencies that we find. i wanted to talk about the continued parking challenges. they have started electing

passing. often times the vehicles that have been there is very little value. so we have gone out to look at, praises another most cost affective network. we've changed with them one of our initiatives that we're trying to do as well. is collect households information. so that, when they move on, the

new development have much greater parking restrictions so we're trying to, couch them and help them important it is to let us know this is your vehicle. here's how you make sure that you have registration current. we know it's going to be their future. we're trying to build good communication as they are slowly taking units off line and moving over to the redeveloped sites through that transition process. so i wanted to also, do i have any questions before i move on

to occupant sees and staffing?

collection and trending. so we i want today share, by property so that you can see what that rent collection have been and the increases rent pieces of that. a lot we're getting assistance with the outside sf hope out reach, getting subsidies available for their past due amounts. so a lot is bringing more funds in for the residents so that they can remain stable in their housing. any questions on rent collection? okay i wanted to provide our next slide so provide a month

overwork order trending report. you say a large spike for potrero. we have a larger challenge for keeping boarded ups. and the work orders for sunnidale from the 200, 250 range for march, you will see i just want to share with you because we've done the unit inspection, you'll see a spike next month as well.

any questions with regard to the table. >> commissioners any questions? >> okay. >> if we can go back, go ahead and continue, i'm going to want to come back to the operation slide and come back to the slide right after this one. >> yes.

i'm able to process them. and i'm able to spend less time just shoveling taper and more time with the staff doing analysis work orders to invoice.

>> off line but may be obstructed in some way. >> every month there is a report that goes to the authority.

where the team looks every single day to see what the status of the cameras are. on monday mornings, it's color coded what is working what is not working what is down what is dirty, that type of thing with an update as far as what our email communication has been, to watch the vendor or with the team cleaning to be able to have that. on a weekly basis. and is there xhaoup occasion that is being performed on the cameras? and the reason i bring it up is because i had an opportunity to connect can the officers around very specific issues.

to connect with the police officers in charge of the sites? i so would have to refer back to the teams that are meeting with them with that level of detail of the agenda and i cannot report back to you. >> yes, please. >> i just want to be assured that the leadership is aware of this other proactive manner where we're addressing issues of safety. >> absolutely. and we would not have a problem sharing the report.

i'll leave it to you and the housing authority to work out the best manner of communicating. thank you. and then just on the, op the work order slide. >> yes. >> so you had mentioned that on the work order slide, was it january or february? >> january was the potrero. >> and you mentioned it was in relationship to vacant units. >> yes. our teams went in and we were going through unit by unit and boarding and unboarding units to do the audit. so that work created work order.

and how that relates to the 214 trespassing. for both potrero and sunnidale. >> i'm sorry. >> how do these numbers relate to the narratives? >> those are the vacant doors that had the elevated work orders to be able to access them.

when i look at the numbers, it seems like you have 214 vacant units. it's not that all of them are, necessarily have an issue associated with them but are the notices and trespassing and other notice that are posted

there, what function are they meant to serve? if a squader goes in there, they're aware and they see that sign. >> correct, and the residents knows that there is a number to be able to call. so the pd is comfortable because it was properly has the legal language fortress pass on the door. and so, it gives pd also that the legal teeth to be able to take action. >> and you mention that there are on going issues, how are you coordinating with the issues with the vacant units that are either held as vacant or have issues of squaders or other issues associated? >> there is like other meet sxgz regular reports that we do provide to them.

the, the surveyor the checklist that you send out. >> uh-huh. >> how do you know, what is giving you the, the confidence that the information you're sending is actually being understood and received?

and leading to your desired outcome? >> so, you know, i appreciate the time and effort that you put into creating these reports, because i know it takes time and effort.

incur invoices for providing

those services. we have not received those invoices from them, the last invoice was from the september 2023 time frame. hud has given us the money for the entire 906 vouchers, that money is sitting in revenue which is why the budget that we is 1.4 million. if we can take a look at today, we owe about 130 and if you look at the dashboard, that money is up to 806.

the time frame as far as issuance to lease time frame, we are also at the lower end compared to when you take a look at the average for the state of california and average national lea cross the united states. >> we're still not satisfied. >> we're getting there.

we still have 78 days to lease and we still have emergency vouch thaerz are taking over two months to get somebody on lease? >> correct. >> how it compares it's still a long time. but it's great to see that we're making progress. >> it's improving. >> it's great, it's great. >> seeing an opportunity for additional metrics here. it would be helpful to understand how this is broke undown a bit to understand how we get to the 76 days. >> we will get a de tail to how this brakes out easier than 20 30* days. we can definitely provide that.

we may want to work with,000sing authority staff to understand how that metric would apply to various areas beyond just emergency housing house vouchers. >> that would be great. >> yeah. and i think, you know as part of the, part of the follow through of the strategic plan that outlines. to find out where there are

system changes system adjustments to be helped to help address that metric. >> talking about the cost center. obviously, the low management revenue is result of the lower admin, programs, as we talked about. the other revenues related basically to the northbeach, we talked about this in the past where we could could not could could not consistently. on the front side this is just a timing issue.

the amount of revenues hud closest to us, we forward that directly to these reports. about disbursements to help. >> was that in the form of a loan, or was that in the form of shfa. >> it was dollars from account. >> and from what source of funding? >> general fund.

on the public side of it, this again, this is money that we have budgeted, we anticipate this is what we will get. this money will be drawn down as we need it but, this money is basically for the pension fund withdrawal liability that we have for public housing and for the craft people. that's what this money will be used for that we had last year. because in 2022, when we laid off people, we, we i guess we had the withdrawal liability inactive. >> great.

>> it triggered library. and on the last slide what we're seeing is a summary for all of our various programs. i will say that we are undertaking, for lack of a better word, a that we will come with you with greater details as the information, as we get more information around the major infrastructure and major software that needs to be upgraded at the authority.

>> thank you. >> when do we hit the 6-month mark for mid-year? >> next month. >> next month. >> and when do you begin and when do you begin having conversations about the surplus or deficit if any? we're looking at year-end forecast of 4. 4.2. >> part of that is if you think about what you just talked about the infrastructure cost that we will incur will eat up a lot of this.

where anticipated cost that will chip away will be good to hear again and again. >> yeah, so definitely next month, we provide updated and also provide anticipated cost for the remaining of the year. we have a lot of legacy, systems and some change we need to make on the website. so we have been internally talking to the city and our contractor, so we'll have a presentation of the two year, plan. >> and what is the status of

the investment fund? that was approved at the last meeting? >> we have one form but we've been meeting with the bank. we've been getting additional information on the fund where we're getting this so we're going through the paperwork by the end of this month. and that total dollar amount? >> we'll share that 5th quarter. >> great. thank you. >> thank you. >> any questions commissioners? >> no, okay. all right. >> thank you. item 7 this is the communication business ceo. >> just before we dive in, i just want to thank ceo for all

the leadership that you and your staff have been providing. not only in your presence but addressing very stubborn issues that are benefit to the overall community as evidence by ribbon cutting that we had at the hunters point. now they can. imagine along the lines with partners such atz warriors.

and that was wonderful to see. but i also want to say thank you to the staff for the hard lines presentation that's you've been providing and encourage you as you're hearing from our commissioners, commissioner kim in particular. and myself around the constant improvement and ways that we're utilizing data points that lead up to strategic impact that we're seek to go make and benefits that we're hoping to see because of that. a reality. >> good afternoon, thank you to the chair for that inspiring

those inspiring words. and he's absolutely right, it's really excited that the that the hunters point reopen on march 27th. as well as mariano who is our

sustainability director. as well as bennett, so it took the almost entire agency we're very small to make this happen. and also with the grace of our board president, working alongside me and just helping me navigate through some really thorny places, but we did it and it's so exciting to see these courts back up. and these courts are run by the youth tenant advantage organization. and the money that was invested in these courts were through the san franciscans for sports and recreation and i think if i'm not mistaken it was over 280 almost 290,000 to refurbish the courts. and there were many individuals from the community who were in attendance who actually were there when the courts were first opened, and dedicated to

arthur ash. and i also wanted to thank our city partners, for self improvement and community development inc., the boys and girls club of san francisco as well as the woo yee children services for their flexibility and accommodation by working around the onsite construction schedule. it took probably about 6 months to get those courts up and going, because we had to deal with the different weather conditions, so therefore, those three organizations were really flexible with us during that work. and as we are doing that work, we also are going to do some additional work on that site. there are basketball courts on that site that we're work to go have that refurbishes, there is a playground on that site that

we're also work to go have reburr bished through the work that mariano did, we were able to put up a sidewalk leading up to the courts because at present day, the walkway was literally just dirt so. we're excite beside that improvement to the site. so it's really exciting again that that entire site and vair will be activated through some of the different renovation that's we're doing with the community. to further the work on that site. also, just as a reminder, the authority will work to intimately and diligently ensure that our commissioners on this board are aware.

thank you, commissioner linda, any public comment? item number eight for the committee report. we can close public comment and go to item number nine. this is the consent agenda for today's commission meeting, item number nine a, this is the commission

special meeting minutes of february 29th, 2024. and under item number nine, b the resolution approving and authorizing the chief executive officer to enter into housing assistant payment contracts for the following developments. all hollows apartments and bayview apartments for a total not to exceed 32. tenant protection vouchers. is there any of these items that the commission would like to pull for further discussion? no, i just want again, thank you for making commissioners the committee process work in this way. thank you, thank you. then we can open for public comment for the consent agenda, including items nine a and nine b. then we can close public comment and ask for a motion for approval of the consent agenda. so moved and a second second roll call vote. commissioner pikes i commissioner kim. commissioner lindow i and president torres i so move. thank you. item number

ten is commissioner's comment and report. commissioner, is any additional comments? any additional notes to make any additional concerns to raise? all right. great. thank you so much. commissioners move to adjourn. thank you very much. time is 2:17 p.m. thank you. 202

>> from the city attorney's office if we don't have quorum we can't have a meeting we did that in the past now have a different approach this news is new to us this morning as well. >> i want to hold the land >> i want to hold the land acknowledgement. >> ramaytush oholone land acknowledgement: we acknowledges that we are on the unceded ancestral homeland of the ramaytush (rah-my-toosh) ohlone (o-lon-ee) who are the original inhabitants of the san francisco peninsula. forgotten the responsibilities as the caretakers of this place, as well as for all peoples who reside in their traditional territory.